


The average direct financial cost of a data breach is over Number of records breached make up the lion’s share (over 95% of all records breached) whereas the commercial dataīreach cases only account for 29% of all data breach cases. The commercial data breach cases are far more substantial than in other sectors as the Among all the data breach cases so far, there are 2,397 incidents with commercialīusinesses, including online retail, financial and insurance services and other businesses, with a total of 9,839,228, The latest data retrieved on from Privacy Rights Clearinghouse (PRC), a nonprofit consumer educationĪnd advocacy organization, there have been 8,137 data breach incidents made public since 2005 with a total ofġ0,326,390,393 records breached. Known cyber attacks and data breaches have been on the rise. Dataīreach is a common example incident of unauthorized access to or disclosure of sensitive information violating theĬonfidentiality of protected data assets. Transmits and that may require a response action to mitigate the consequences” (NICCS, 2017, i section, para). (adverse effects on) (poses a threat to) an information system or the information that the system processes, stores, or Keywords: Cybersecurity, Incident Handling, Public Communication, Scapegoating, Equifax INTRODUCTIONĬorporate cybersecurity incidents such as data breaches are frequently seen in media reports and may cause businessĬrises that demand effective incident handling and crisis management in public communication (Wang & Park, 2017).Ī cybersecurity incident is defined as “n occurrence that actually or potentially results in adverse consequences to

Implications for cybersecurity education and workforce preparation. The effectiveness of Equifax incident handling strategies for the massive data breach. This study uses Equifax public release documents for text data analysis and evaluates Model for cybersecurity incident handling, which highlights and examines the scapegoating strategy often used inĬorporate crisis management. This paper studies the recent Equifax data breach using an improved version of business communication Public communication strategies are an important component of corporate cybersecurity incident handling and crisis Ping Wang, Robert Morris University, Johnson, Robert Morris University, ABSTRACT 150-159, 2018 CYBERSECURITY INCIDENT HANDLING: A CASE STUDY OF THE EQUIFAX DATA BREACH Issues in Information Systems Volume 19, Issue 3, pp.
